Singapore Exchange invited us to work with them as they looked to digital to help them better service OTC (over the counter) trading clients.
What began initially as a small product design engagement evolved into a series of innovation programmes designed to help SGX on their path to digital transformation.
Our initial project involved a redesign and re-platforming of SGX’s existing, in house built OTC trading platform, Titan OTC.
This led to a much larger piece of work, the definition and conceptualisation of a new approach to engaging with trading clients, the aim being to build a business case and digital strategy for presentation to the CEO in order to gain support and funding.
We moved a small design team into SGX’s offices, working directly with project stakeholders to start identifying opportunities for OTC clients to interact through a digital communication and content platform named SGX Horizon.
We also worked closely with SGX technology teams to define a design system that grew from our initial product work with Titan OTC, this design system led to a redesign of their .com and additional product based workstreams.